Content
56 modules
Rating
Course length
4 hours
Instructor
Niki Ackels
Description
Learning how to take a proactive role in preventing fair housing violations will reduce a real estate licensee’s exposure to liability. Title VIII of the Civil Rights Act of 1968 (Fair Housing Act), as amended, prohibits discrimination in the sale, rental, and financing of dwellings, and in other housing-related transactions, based on race, color, national origin, religion, sex, familial status (including children under the age of 18 living with parents, or legal custodians, pregnant women, and people securing custody of children under the age of 18), and disability.
A real estate licensee’s awareness of federal fair housing laws and sensitivity to consumer diversity is vital to business success, reputation, and growth. Licensees will learn why it is necessary to understand fair housing laws and the impact that both fair housing and diversity have on their business.
Objectives
Upon completion of this module, participants will be able to accomplish the following:
- Identify significant Federal Fair Housing Laws
- Apply definitions of the seven protected classes and their exemptions to daily business encounters.
- Demonstrate behavior compliant with federal fair housing and related laws (including ADA).
- Define the difference between an Emotional Support Animal and a Service Dog
- Identify exemptions to the Federal Fair Housing Act
- Understand rules and regulations as they apply to advertising and Fair Housing
- Identify what actions are prohibited under Fair Housing Laws
- Understand the criminal history-based housing policies and practices.
- Explain HUD’s protection of Non-English-speaking Buyers
- Understand questions can be answered while maintaining compliance with Fair Housing Laws
- Apply an understanding of HUD’s complaint and penalty process regarding fair housing violations.
- Compare obligations of the REALTOR® Code of Ethics and REALTOR® Fair Housing Declaration to the requirements of the Fair Housing Act.
- Demonstrate “person first” behavior in the context of diversity.
- Construct a niche marketing plan that reflects an awareness of and sensitivity to diversity.
1.
Introduction to Fair Housing
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2.
Significant Fair Housing Laws
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3.
Disabilities
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4.
HUD Case Study
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5.
HUD Case Study Findings
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6.
Familial Status
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7.
Exemptions to the Federal Fair Housing Act
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8.
Actions Prohibited under Fair Housing Laws
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9.
Exercise: A Look at Inadvertent Discrimination
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10.
Actions Prohibited under Fair Housing Laws Continued
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11.
Discussion: Steering
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12.
Fair Housing Guidance on Criminal Background Checks
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13.
Non-English Speaking Buyers
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14.
Group or Sober Homes
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15.
Questions You Can Answer!
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16.
Fair Housing and Advertising
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17.
Exercise: Other Terms
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18.
How We Advertise
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19.
Fair Housing and Advertisements Continued
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20.
Use of Pictures in Advertising
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21.
Knowledge Check: Advertising
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22.
Filing a Fair Housing Complaint
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23.
Penalties for Fair Housing Violations
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24.
Question: Discipline
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25.
Encountering Discrimination
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26.
Discrimination
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27.
Reduce Fair Housing Liability
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28.
Knowledge Check: Equal Service
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29.
Sensitizing Sellers and Buyers
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30.
When Discrimination Occurs
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31.
Discrimination Occurs
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32.
Discrimination Example
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33.
Fair Housing Discrimination Example
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34.
The Americans with Disabilities Act (ADA)
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35.
REALTOR® Fair Housing Declaration
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36.
Fair Housing FAQ
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37.
Test Case 1
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38.
Test Case 1 Results
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39.
Test Case 2
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40.
Test Case 2 Results
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41.
Test Case 3
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42.
Test Case 3 Results
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43.
Fair Housing Conclusion
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44.
Diversity
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45.
Florida’s Demographics
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46.
Using Census Data
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47.
Niche Marketing
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48.
Assignment: Niche Marketing
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49.
Behavioral Missteps
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50.
Diverse Viewpoints
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51.
Behavioral Missteps Continued
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52.
Changing Licensee Behavior
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53.
Technology and Evolving Trends
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54.
Diversity Conclusion
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55.
Bibliography and Appendices
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56.
Fair Housing & Diversity Knowledge Check
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