Code of Ethics

Content
16 modules

Rating

Course length
3 hours

Instructor
Niki Ackels

Description

This course fulfills the 3 hour Business Practices requirement.

In recognition and appreciation of their obligations to clients, customers, the public, and each other, REALTORS® continuously strive to become and remain informed on issues affecting real estate and, as knowledgeable professionals, they willingly share the fruit of their experience and study with others. They identify and take steps, through enforcement of this Code of Ethics and by assisting appropriate regulatory bodies, to eliminate practices which may damage the public or which might discredit or bring dishonor to the real estate profession. REALTORS® having direct personal knowledge of conduct that may violate the Code of Ethics involving misappropriation of client or customer funds or property, willful discrimination, or fraud resulting in substantial economic harm, bring such matters to the attention of the appropriate Board or Association of REALTORS®.

This class meets the NAR mandated requirement for completion of a Code of Ethics class and fulfills the FREC BP requirement.

Objectives

Upon completion of the course, participants will be able to:

  • Identify key aspirational concepts found in the Preamble to the NATIONAL ASSOCIATION OF REALTORS® Code of Ethics
  • Describe “general business” ethics, and compare and contrast the REALTORS®’ Code of Ethics with business ethics, generally.
  • Describe the concepts established in Articles 1, 2, 3, 11, and 16 of the Code of Ethics
  • Identify possible violations of the Code of Ethics specifically related to those Articles.
  • Identify discriminatory speech and conduct that could violate Article 10 of the Code of Ethics.
  • Describe the professional standards process for enforcing the Code of Ethics, including the duty to arbitrate.
  • Identify critical elements of due process as they relate to Code enforcement
  • Identify how the Code of Ethics should be used in daily business practices.
  • Explain how the Pathways to Professionalism tool provides guidelines for respecting property, the public, and peers.
  • Solve applicable case studies.

Certificate

By completing/passing this course, you will attain the certificate Code of Ethics Completion Certificate

1.
Introduction
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2.
Part 1: History of the Code of Ethics
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3.
Part 2: Structure and Major Categories of the Code
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4.
Part 3: Code of Ethics - Arbitration Process
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5.
Grievance Committee
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6.
Professional Standards Hearings
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7.
Mediation
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8.
Part 4: Ombudsman Services
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9.
Part 5: Case Studies of Selected Articles of the Code of Ethics
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10.
Case Studies
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11.
Part 6: Pathways to Professionalism & Marketing the Code of Ethics
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12.
Pathways to Professionalism Case Studies
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13.
Pathways to Professionalism Case Studies
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14.
Article 10, Standard of Practice 10-5 Case Studies
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15.
Exam Acknowledgment
16.
Final Exam - Code of Ethics
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